Fare types
Baggage and product matrix
Find the right Uganda Airlines fare type to suit your travel needs and budget, whether you want to keep travel costs low, make changes to your booking at short notice or simply arrive ready for business.
| FARE FAMILY | PROMO | ECON RESTRICTED | ECON UNRESTRICTED | BUSINESS STANDARD | BUSINESS FLEXI |
|---|---|---|---|---|---|
| Meals on board: | Snacks or Breakfast | Snacks or Breakfast | Snacks or Breakfast | Snacks/Breakfast or Lunch or Dinner | Snacks/Breakfast or Lunch or Dinner |
| Beverages onboard: | Soft drinks(beer & Ug waragi on request) |
Soft drinks(beer & Ug waragi on request) |
Soft drinks(beer & Ug waragi on request) |
Soft drinks/Wines/alcoholic drinks |
Soft drinks/Wines/alcoholic drinks |
| Food n beverage upgrade: | |||||
| Standard hand baggage allowance | 1 piece x 7kg + 1 accessory |
1 piece x 7kg + 1 accessory |
1 piece x 7kg + 1 accessory |
2 piece x 7kg + 1 accessory |
2 piece x 7kg + 1 accessory |
| Free checked-in baggage allowance | 2 piece x 23kg |
2 piece x 23kg |
2 piece x 23kg |
2 piece x 30kg |
2 piece x 30kg |
| Amenity | Socks and eye masks for long night flights.Other amenities available in lavatories | Socks and eye masks for long night flights.Other amenities available in lavatories | |||
| Extra baggage 1 | USD50 | USD50 | USD50 | USD50 | USD50 |
| Extra baggage 2 | USD75 | USD75 | USD75 | USD75 | USD75 |
| standard seat selection | |||||
| preferred seat (e.g front rows)selection | USD30 | USD20 | USD15 | ||
| Extra legroom (front rows or exit rows) | USD50 | USD40 | USD30 | ||
| Wi-Fi access(only for the long haul) | |||||
| Changes (permitted up to 4 hours prior to dep) | USD100 | USD50 | |||
| Cancellation | USD100 | USD50 | |||
| No show | USD100 | USD75 | USD50 | USD50 | USD50 |
| Priority handling(check-in, boarding, baggage | Not included. To be offered as an add-on. | Not included. To be offered as an add-on. | Not included. To be offered as an add-on. | A dedicated check-in desk, security & immigration lane, priority boarding n baggage included | |
| Lounge access | Paid access at USD30 per 2hrs | Paid access at USD30 per 2hrs |
| FARE FAMILY | PROMO | ECON RESTRICTED | ECON UNRESTRICTED | PREMIUM ECON STANDARD | PREMIUM ECON FLEXI | BUSINESS STANDARD | BUSINESS FLEXI |
|---|---|---|---|---|---|---|---|
| Meals on board | Local dishes with complimentary snacks |
Local dishes with complimentary snacks |
Local dishes with complimentary snacks |
International restaurant cuisine |
International restaurant cuisine |
Gourmet cuisine codes |
Gourmet cuisine codes |
| Beverages onboard: | Soft drinks/wine/ beer |
Soft drinks/wine/ beer |
Soft drinks/wine/ beer |
Soft drinks/wine/ beer |
Sparkling wine/ Champagne/ Alcoholic drinks |
Sparkling wine/ Champagne/ Alcoholic drinks |
|
| Standard hand baggage allowance | 1 piece x 7kg + 1 accessory |
1 piece x 7kg + 1 accessory |
1 piece x 7kg + 1 accessory |
1 piece x 7kg + 1 accessory |
1 piece x 7kg + 1 accesory |
2 piece x 7kg + 1 accesory |
2 piece x 7kg + 1 accesory |
| Free checked-in baggage allowance | 2 piece x 23kg |
2 piece x 23kg |
2 piece x 23kg |
2 piece x 30kg |
2 piece x 30kg |
2 piece x 30kg |
2 piece x 30kg |
| Free checked-in baggage allowance DUBAI | 2 piece x 30kg |
2 piece x 30kg |
2 piece x 30kg |
2 piece x 32kg |
2 piece x 32kg |
2 piece x 32kg |
2 piece x 32kg |
| Amenity | Provide socks and eyemask, headphones. Other amenities available in lavatories | Provide socks and eyemask, headphones. Other amenities available in lavatories | Provide socks and eyemask, headphones. Other amenities available in lavatories | Basic amenity kits (dental set case, eyeshades, socks, pens, headphones. | Basic amenity kits (dental set case, eyeshades, socks, pens, headphones. | Basic amenity kits (dental set case, eyeshades, socks, pens, headphones. More amenities (skincare products) available on-demand/ in the lavatory. | Basic amenity kits (dental set case, eyeshades, socks, pens, headphones. More amenities (skincare products) available on-demand/ in the lavatory |
| Extra baggage 1 within Africa | USD75 | USD75 | USD75 | USD75 | USD75 | USD75 | USD75 |
| Extra baggage 1 to & from Europe, Asia & Middle East | USD200 | USD200 | USD200 | USD200 | USD200 | USD200 | USD200 |
| Extra baggage 2 within Africa | USD100 | USD100 | USD100 | USD100 | USD100 | USD100 | USD100 |
| Extra baggage 2 to & from Europe, Asia & Middle East | USD200 | USD200 | USD200 | USD200 | USD200 | USD200 | USD200 |
| standard seat selection | |||||||
| preferred seat (e.g front rows)selection | USD50 | USD40 | USD30 | ||||
| Extra legroom (front rows or exit rows) | USD90 | USD80 | USD70 | ||||
| Wi-Fi access(only for long haul) | Lite free Wi-Fi (messaging pack) |
Lite free Wi-Fi (messaging pack) |
Lite free Wi-Fi (messaging pack) |
Lite free Wi-Fi (messaging pack) |
|||
| Changes (permitted up to 4 hours prior to departure) | USD100 | USD50 | |||||
| Cancellation | USD150 | USD100 | |||||
| No show | USD150 | USD120 | USD100 | USD100 | USD100 | USD100 | USD100 |
| Priority handling(check-in, boarding, baggage | To be offered as an add-on. | To be offered as an add-on. | To be offered as an add-on. | A dedicated check-in desk, priority boarding n baggage included | A dedicated check-in desk, priority boarding n baggage included | Dedicated check-in desk, security immigration lane, priority boarding n baggage included | Dedicated check-in desk, security immigration lane, priority boarding n baggage included< |
| Lounge access | Paid access at USD30 per 2hrs | Paid access at USD30 per 2hrs | Paid access at USD30 per 3hrs | Paid access at USD30 per 3hrs |